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info@tuncmatik.comHeadquarters
Eyüp Sultan Mh. Dercan Sk. No:3 Sancaktepe/İSTANBUL 
Tunçmatik CHARGE 
Products
Maintenance and Service Solutions
Tunçmatik stands by you with maintenance and support solutions for its products, always striving to keep customer satisfaction at the highest level. We meticulously plan and implement our maintenance and support services to ensure that our customers can use our devices trouble-free for many years.
SILVER
UNLIMITED FREE SERVICE SUPPORT
- 2 MAINTENANCE VISITS PER YEAR
- SPARE PARTS REPLACED DURING MAINTENANCE ARE NOT INCLUDED
- SUPPORT DURING BUSINESS HOURS
- (Monday – Friday / 09:00 – 17:00)
- Checking the general cleanliness of the UPS and all its connections,
- Checking the functions of electronic cards
- Checking the Battery, Capacitor and Fan group
- General in-device visual inspection.
GOLD
UNLIMITED FREE SERVICE SUPPORT
- 2 MAINTENANCE VISITS PER YEAR
- SPARE PARTS REPLACED DURING MAINTENANCE, INCLUDING CONSIGNMENT STOCK, ARE INCLUDED
- (Excluding batteries, cooling fans, and capacitors)
- SUPPORT DURING BUSINESS HOURS
- Checking the general cleanliness of the UPS and all its connections,
- Checking the functions of the electronic boards
- Checking the Battery, Capacitor and Fan group
- General internal visual inspection of the device.
PLATINUM
UNLIMITED FREE SERVICE SUPPORT
- 2 MAINTENANCE VISITS PER YEAR
- SPARE PARTS REPLACED DURING MAINTENANCE, INCLUDING CONSIGNMENT STOCK, ARE INCLUDED
- (Excluding batteries, cooling fans, and capacitors)
- 24/7 SUPPORT
- Checking the general cleanliness of the UPS and all its connections,
- Checking the functions of the electronic boards
- Checking the Battery, Capacitor and Fan group
- General internal visual inspection of the device.
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